Healthcare Mobile App

Overview

A common problem is that people have issues navigating healthcare websites. Many lack cohesiveness and are not intuitive.

My Roles

Product Designer, UX/UI designer and researcher.

Project Objectives

• Create an INTUITIVE app that is accessible to users of all ages and technological abilities.
• Make sure that the app adheres to all healthcare regulations i.e. HIPPA
• Make users comfortable with using the app

Challenges

• Establishing security standards that protect patient information
• Creating an adaptive design so that the app can used on different devices (p.c., tablet, and smartphone)

Approach and Process

The following METHODOLOGIES were used to create the app: inclusive design, accessibility, and double diamond phases. All of the METHODOLOGIES overlap. The main focus was to make the app accessible for all possible users.

Key Contributions

Developed features tailored to address specific patient needs, such as appointment scheduling, medication reminders, and personalized health insights. Conducted user research to ensure the app meets the expectations and preferences of diverse patient demographics. Implemented robust data encryption and multi-factor authentication to ensure patient data confidentiality and compliance with HIPAA regulations.Established secure communication channels for patients and healthcare providers to exchange sensitive information safely. Designed the app with WCAG-compliant accessibility features, including voice navigation, adjustable text sizes, and high-contrast modes.

Outcomes and Impact

Supported multiple languages to address diverse user needs. Created a user-friendly interface for people with varying levels of technical proficiency. Enabled better health management through data-driven insights, such as trends in vitals or medication adherence. Empowered patients with educational resources and tools to take an active role in their healthcare journey.

Tools and Technologies

Figma, Qualtrics, Survey Monkey

Stakeholders and Collaboration

I collaborated closely with medical professionals. These included doctors, nurses, and healthcare administrators. This collaboration ensured the app was designed with clinical accuracy and aligned with real-world healthcare workflows. By integrating their skills, I prioritized patient needs. I also streamlined communication between providers and patients. Additionally, I incorporated features that support better health outcomes. This collaboration ensured the app was not only user-friendly but also met the highest standards of medical integrity and compliance.